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ePower

Commercial Members

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First Time Users

ePower Registration

Important Information
regarding ePower Self-Registration

When accessing ePower for the first time, you will be required to enter certain information on the "Member Self-Registration" page. You will need to enter specific demographic information (i.e., name, zip code, date of birth, gender). You will also be required to enter your "Member Number" and "Group Number" which are located on your VIVA Health ID card (as illustrated below).

Note: your "Member Number" is your "Family ID Number" plus your two (2) digit "ID Suffix."

Registered Users

ePower Login

VIVA Health members may access plan information online using ePower (i.e., eligibility, coverage and/or claims information, etc.). Click the link above to login to ePower.

sample VIVA card image with descriptive tags

For example, Sally Tester's "Member Number" is "1234567800." This includes her "Family ID Number" ("12345678") followed by her "ID Suffix" ("00").

Note: This is a sample ID card. Your VIVA Health ID card may not look identical to the sample shown.