Customer Service

Triton Health System

We are excited to offer a new insurance plan to the employees of Triton Health Systems. We pride ourselves on offering customers competitive benefits, outstanding value, and quality providers. Since we started in 1995, Viva Health has grown to be one of the largest health plans in the State of Alabama. Viva Health is a Member of the UAB Health System.

If you have any questions, please call Customer Service at 1-800-294-7780 or locally at 205-558-7474 (TTY: 711). You can alse e-mail us at vivamemberhelp@uabmc.edu. If you would like to receive a hard copy of your plan materials you may request them from our Customer Service department. Our office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. Our Customer Service Representatives are here to help you.