Information and Resources


Your health is our top priority as we work together to combat the COVID-19 pandemic.

On this page, you'll find trusted resources and helpful links to keep you up-to-date and informed.

Frequently Asked Questions (FAQs) about COVID-19, the COVID-19 Vaccine, and Coverage for At-Home Testing


Member Coverage Information

To view coverage information regarding testing and treatment for COVID-19, please click below:

We understand it's been a stressful year, and we are here for you.

If you need to talk to someone, Viva Health and Viva Medicare have nurses and social workers available to speak with you. Call us at 1-855-698-2273,
8 a.m. - 5 p.m., Monday - Friday.

Information For Providers

If you are a Viva Medicare Primary Care Physician or you would like information about the Connect for Quality Program, click here.

If you are a provider treating a Viva Health Commercial member or a specialist treating a Viva Medicare member, click here.


For the most up-to-date information on COVID-19 developments, please visit the CDC's website.

To find testing center locations and hours of operation, call the Alabama Department of Public Health toll-free at 1-888-264-2256. You will be asked for your zip code to help locate the site nearest you. The ADPH website at also offers a wealth of information and guidance about COVID-19 recommendations. FAQs are answered here.

How to Protect Yourself from COVID-19 Scams

If you think you may have been exposed to COVID-19 or you're experiencing symptoms, use the CDC's Symptom Checker.

Additional COVID-19 Information from Viva Health