About Us

Managed Care Expertise

Viva Health, Inc. is a health maintenance organization providing quality, accessible health care. Viva Health Administration, L.L.C., is its sister company offering third party administration (TPA) services. Managed by professionals with years in the health care industry, Viva Health is also part of the renowned University of Alabama at Birmingham (UAB) Health System. All individuals and organizations connected with Viva Health work hard to simplify and improve health care through a network that includes many of the most respected physicians and hospital providers in the market.


Joining Viva Health links you to a community that spans the State of Alabama. Currently one of the fastest growing managed care companies in Alabama, we have partnered with a large number of employer groups representing a variety of industries. Each month we add new healthcare providers to our expanding network.

Continuum of Care

Viva Health's extensive provider network offers a continuum of care that covers everything from routine office visits, emergencies, and major and minor care to adult, obstetrical, and pediatric care. Viva Health has the full backing of the UAB Health System, a world leader in quaternary and tertiary health care services. This allows Viva Health to deliver a broad scope of care.

Extensive Provider Network

Viva Health's growing provider network includes many of the finest physicians and hospitals in communities throughout the state. Our Primary Care Physicians guide members to the most effective health care options available. Since physicians are pivotal in the delivery of excellent health care, we strive to make Viva Health a provider-friendly organization. We give healthcare professionals who are part of our provider network a voice in how Viva Health is managed through our Utilization Review/Quality Improvement, Credentialing, and Pharmacy and Therapeutic Committees. Their valuable suggestions and comments are always welcome, and serve as a check and balance, ensuring that we never waver from our commitment to provide quality health care.

Along with physicians and hospitals, the Viva Health provider network includes durable medical equipment providers, home health agencies, skilled nursing facilities, urgent care clinics, pharmacies and a wide variety of other providers and vendors that provide a complete range of health care services.

Viva Health's Commitment...

We commit to set the standard in health care excellence promoting high quality and outstanding value for all of our members.

Contact Us

Phone: 205-558-7474
Toll-free: 1-800-294-7780
TTY users, call: 711
Monday - Friday, 8am - 5pm CST
Extended Office Hours:
(October 1 - March 31)
Monday - Sunday, 8am - 8pm CST

We're here for you

If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

You may also contact Medicare to file your complaint by clicking here and follow the instructions on the form. To find out information about the Medicare Ombudsman click here.

By clicking the links above you may be directed away from vivahealth.com
© 2021 Viva Health, Inc. All Rights Reserved.

Last updated 1/1/2021


Viva MedicareExtra Value is available to anyone who has both Medical Assistance from the State and Medicare. Other providers are available in our network.

Viva Medicare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).