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    Viva Family

    5 out of 5 Stars! Highest star rating for a plan in Alabama
    5 out of 5 Stars! Highest Star Rating for a plan in Alabama1

    One of the most highly rated plans for 11 straight years
    Highest Members' Rating for a plan in Alabama2
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Viva Health

FDR

First Tier, Downstream and Related Entities

Documents & Resources


Annual Attestation and FAQ
  • 2021 Annual Compliance Program and Offshore Subcontractor Attestation
    →
  • First Tier, Downstream and Related Entities (FDR) Frequently Asked Questions (FAQ) and Answers
    →
Compliance Program
  • CMS’ Compliance Program Guidelines and Prescription Drug Benefit Manual
    →
  • Free Compliance/Fraud, Waste and Abuse Training Material
    →
Exclusion List Screenings
  • Office of Inspector General (OIG)
    →
  • System for Award Management (SAM)
    →
  • Alabama Medicaid Suspended Providers (if applicable)
    →
  • CMS Preclusion List information
    →
Compliance Guide
  • FDR Compliance Guide
    →
HIPAA
  • http://www.hhs.gov/hipaa/for-professionals/index.html
    →

Additional Forms and Information


CORRECTIVE ACTION PLAN TEMPLATE AND INSTRUCTIONS
  • How to Report Ethics, Compliance, and FWA Concerns
    →
  • Corrective Action Plan Template
    →
  • Corrective Action Plan Template Instructions
    →
NEWSLETTERS
  • 2022 FDR Newsletter
    →
  • 2020 FDR Newsletter
    →
  • 2019 FDR Newsletter
    →
  • 2018 Fall FDR Newsletter
    →
  • 2017 Fall FDR Newsletter
    →
Medicare Advantage
  • Medicare Advantage Contract Amendment
    →

Program Vendors


For any questions regarding FDR program vendors, please contact Tanya Maddox.

Tanya Maddox
Vendor Oversight Program Manager
205-558-3283
tanyamaddox@uabmc.edu

Report Suspected Fraud & Abuse


Fraud, Waste, and Abuse (FWA) can be committed by a member, doctor, or other plan provider.
Report Fraud
Phone: 205-558-7474 | Toll Free: 1-800-294-7780

TTY users, call: 711

Monday - Friday, 8am - 5pm

Viva Health Cafés
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Legal
  • Fraud Waste & Abuse
  •  
  • First Tier, Downstream
    and Related Entities
  •  
  • Nondiscrimination and Language Accessibility Notice
  •  
  • Notice of Privacy Practices


We're here for you

If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

You may also contact Medicare to file your complaint by clicking hereMedicare Complaints and following the instructions on the form. To find out information about the Medicare Ombudsman, click hereMedicare Ombudsman.

By clicking the links above, you may be directed away from VivaHealth.com © 2022 Viva Health, Inc. All Rights Reserved. H0154_mcdoc581r19a_M_CMS Accepted 10/01/2021


1Every year, Medicare evaluates plans based on a 5-star rating system. The Star Rating referenced is for contract year 2022.

2Based on the 2011-2021 Medicare & You Handbooks for Alabama.

Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal.

Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).

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