UAB Medicine Enterprise

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We are excited to offer Viva Health to employees of UAB Medicine Enterprise. We pride ourselves on offering customers competitive benefits, outstanding value, and quality providers. Since we started in 1995, Viva Health has grown to be one of the largest health plans in the State of Alabama. Viva Health is a Member of the UAB Health System.

The UAB network includes all pediatric care for dependents under age 18 regardless of whether those dependents receive their pediatric care in the Viva Health (VIVA) network or the UAB network. The Viva Health (VIVA) network includes hospitals and health centers contracted with Viva Health but outside of UAB. “UAB” means UAB Hospital, UAB Women and Infants Center, UAB Highlands, The Kirklin Clinic of UAB Hospital, UAB Spain Rehabilitation Center, UAB Callahan Eye Hospital, UAB St Vincent’s, Medical West, and all UAB satellite clinics.

If you have any questions, please call Customer Service at 1-800-294-7780 or 205-558-7474 (TTY: 711) or e-mail us at vivamemberhelp@uabmc.edu. If you would like to receive a hard copy of your plan materials you may request them from our Customer Service department. Our office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. Our Customer Service Representatives are here to help you..

The UAB Medicine Enterprise plan is a self-funded, ERISA plan for both medical and pharmaceutical benefits.

 

UAHS