Plan Materials Login

Login to View Your Plan Materials

Enter Family ID Number + ID Suffix from your Viva Health ID Card below.

If you need any assistance logging in to your benefits page or if you would like to receive a hard copy of your plan materials, you may request them from Viva Health Customer Service toll-free at (800) 294-7780 or locally at (205) 558-7474. Representatives are available Monday through Friday between the hours of 8am and 5pm.

VIVA Example Insurance Card

Sample viva health ID Card

To access your plan materials above, enter your Family ID number with your ID Suffix number added to the end. You can find these numbers on your viva health ID card. The numbers are highlighted in red on the sample card shown here (click here for larger version). For this sample, you would enter the numbers "0123456700".

Contact Us

Viva Health Customer Service
205-558-7474 (local)
1-800-294-7780 (toll-free)
TTY users: dial 711
Hours: Monday-Friday, 8am-5pm

Viva Health, Inc.
417 20th Street North, Suite 1100
Birmingham, AL 35203

We're here for you

If you have questions or concerns about your Viva Health plan or the care you have received, please let us know.

By clicking the links above you may be directed away from vivahealth.com.

© 2019 Viva Health, Inc. All Rights Reserved. Privacy Statement




Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).