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2023 Benefits Overview

Whether you’ve been a VIVA MEDICARE member for years, are turning 65 and enrolling in a Medicare Advantage plan for the first time, or are thinking about changing plans and just want to learn more about VIVA MEDICARE, watch this video or visit vivahealth.com/medicare.

VIVA MEDICARE is based right here in Alabama. We are the state’s first Medicare Advantage plan to earn a 5-star rating from the Centers for Medicare and Medicaid Services, which is the government agency that runs Medicare programs. A 5-star rating shows that VIVA MEDICARE is a health care partner you can trust to give you excellent benefits and services, and a great customer experience. We know how our neighbors in the South want to be treated because live in Alabama, just like you.

Annual Notice of Change (ANOC)

Each year in September, we send you an Annual Notice of Change or ANOC. The ANOC shows any changes in benefits or costs for your VIVA MEDICARE plan for the upcoming year. You can also see your ANOC online at VivaHealth.com/Medicare/MemberResources. There’s a lot of information in your ANOC, but this videos walk you through the document to make sure you know what to look for. Keep in mind as we go through each section of the ANOC, that your plan’s ANOC may look a little different and may contain different section numbers.  

May Is Better Hearing Month

May is Better Hearing Month. When is the last time you had your hearing checked? You may not notice changes in your hearing right away, but it can make a big difference in your quality of life. While age is a big factor in hearing loss, many younger people also have problems hearing due to loud music or work-related noises. Learn more about hearing loss and treatments by watching this video. 

Alcohol Awareness Month

April is Alcohol Awareness Month. This month is dedicated to increasing awareness and understanding of the causes and treatment of the nation’s #1 public health problem: alcoholism. Educating people about the treatment and prevention of alcoholism and alcohol abuse is important. It’s especially important for parents to teach their children about the harm caused by drinking alcohol. Watch this video to learn more.

Seasonal Allergies

Living in the South, we know the warmer weather of spring also means seasonal allergies caused by pollen. Join Katy Collins, pharmacist and supervisor of clinical pharmacy with VIVA HEALTH, as she tells us how to treat seasonal allergies and avoid the most common triggers.

Telehealth and Technology

Technology makes getting the care you need safer, easier, and more convenient than ever. When your doctors can see your medical records, like your health history or drugs you’ve been prescribed, it helps them make smarter decisions about your treatment. Having a doctor’s appointment through your computer or phone saves you time, while still giving you the same high quality care you’d get if you saw your doctor in the office. The technology used in health care today is secure and private. Learn more by watching this video.

National Caregivers Day

Being the caregiver for a loved one who can know no longer take care of themselves on their own is a huge responsibility and act of selfless giving. February 18th is National Caregivers Day—a day to honor and give thanks to those who provide care for others, usually with no pay. If you are a caregiver, thank you! We are grateful for your hard work and generous spirit. This message is for you.

CVS Caremark Home Delivery Pharmacy

CVS Caremark can deliver most prescription drugs to your home for free. You can be set-up on auto-fill so you never run out of the drugs you take every day for high blood pressure, diabetes, or other health conditions. Ordering your drugs in 90-day supplies may save you money. Home delivery is safe and secure. Your drugs are delivered in a plain package to protect your privacy. You can track your home delivery online or call CVS Caremark to see when your order will arrive. Learn how to sign up for home delivery by watching this video.

Don't Skip Your Yearly Checkup

Getting a yearly checkup with your primary care doctor is the best way to make sure your body and mind are in the best shape possible. During a yearly checkup, you’ll find out if you need any blood tests or screenings, like a colonoscopy. Blood tests and screenings help detect diseases early, when they are most treatable. Find out more about why you need to have a yearly checkup with your doctor by watching this video with Viva Health’s Chief Medicare Officer Dr. Tara Bryant. 

2022 Benefits Highlights for Viva Medicare Members

We’re so excited you chose Viva Medicare as your Medicare Advantage plan. You made a great decision. To make sure you get the most out of your Viva Medicare plan, watch this video with Territory Marketing Representative Dori Evans who works in our Hoover, Alabama office. She’ll go over the highlights of the benefits included with all Viva Medicare plans in 2022. If you have any questions about your benefits, call our Medicare Member Services Department toll-free at 1-800-633-1542. TTY users, call 711. Our member advocates are happy to help you Monday - Friday, 8 am – 8 pm, and October 1 - March 31, 8 am - 8 pm, seven days a week.

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