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Member Resources

Here is your one-stop-shop for Viva Health member resources and plan documents. Please use the menu on the right to navigate this page.


VIVA Access

Viva Health Access Plan - UAB Employees

Legal Documents
  • Cost Calculator Notices and Disclaimers
    2023 →
  • UAB Wellness Benefits
    Effective 1/1/2023 →
  • Summary of Benefits and Coverage
    2023 →
  • Summary of Benefits
    2023 →
  • Certificate of Coverage
    2023 →
  • Certificate of Coverage
    2022 →
  • Summary of Benefits
    2022 →
  • Summary of Benefits & Coverage
    2022 →
  • UAB Access Privacy Notice
    Amended 1/1/2021 →
  • Non-Discrimination and Language Accessibility Notice
    Effective Oct. 2016 →
  • Riders
  • Gastric Bypass Rider
    →
  • Sabbatical Rider
    →
  • Dependent Student Rider
    →
  • Additional Program Benefits
  • Recommended Immunizations for Children from 7 to 18 Years Old
    2023 →
  • Recommended Immunizations for Adults 19+
    2023 →
  • Recommended Immunizations for Children from Birth to 6 Years Old
    2023 →
  • FAQs Related to Coverage of At-Home COVID-19 Tests
    2/7/2022 →
  • Bright Futures Preventive Pediatric Health Care Recommendations
    Effective January 2022 →
  • Health Benefits FAQ
    effective 1/1/2021 →
  • Pharmacy Policies - General
  • Plan Formulary
    Effective 1/1/2023 →
  • General
  • Viva UAB Access Guidebook
    2023 →
  • Welcome to Viva
  • Appointment of Representative
    Complaints Process →
  • Personal Representative Appointment Form
    →
  • VIVA Choice

    Viva Health Choice Plan - UAB Employees

    Legal Documents
  • Cost Calculator Notices and Disclaimers
    2023 →
  • UAB Wellness Benefits
    Effective 1/1/2023 →
  • Summary of Benefits and Coverage
    2023 →
  • Summary of Benefits
    2023 →
  • Certificate of Coverage
    2023 →
  • Certificate of Coverage
    2022 →
  • Summary of Benefits
    2022 →
  • Summary of Benefits and Coverage
    2022 →
  • UAB Choice Privacy Notice
    Amended 1/1/2021 →
  • Non-Discrimination and Language Accessibility Notice
    Effective Oct. 2016 →
  • Riders
  • Gastric Bypass Rider
    →
  • Sabbatical Rider
    →
  • Dependent Student Rider
    →
  • Additional Program Benefits
  • Recommended Immunizations for Children from 7 to 18 Years Old
    2023 →
  • Recommended Immunizations for Adults 19+
    2023 →
  • Recommended Immunizations for Children from Birth to 6 Years Old
    2023 →
  • FAQs Related to Coverage of At-Home COVID-19 Tests
    2/7/2022 →
  • Bright Futures Preventive Pediatric Health Care Recommendations
    Effective January 2022 →
  • Health Benefits FAQ
    effective 1/1/2021 →
  • Pharmacy Policies - General
  • Plan Formulary
    Effective 1/1/2023 →
  • General
  • Viva Choice Guidebook
    2023 →
  • Welcome to Viva
  • Appointment of Representative
    Complaints Process →
  • Personal Representative Appointment Form
    →
  • VIVA UAB

    Viva Health UAB Plan - UAB Employees

    Legal Documents
  • Privacy Notice
    Amended 1/1/2023 →
  • Cost Calculator Notices and Disclaimers
    2023 →
  • UAB Wellness Benefits
    Effective 1/1/2023 →
  • Certificate of Coverage
    2023 →
  • Summary of Benefits and Coverage
    2023 →
  • Summary of Benefits
    2023 →
  • Certificate of Coverage
    2022 →
  • Summary of Benefits
    2022 →
  • Summary of Benefits and Coverage
    2022 →
  • Non-Discrimination and Language Accessibility Notice
    Effective Oct. 2016 →
  • Riders
  • Sabbatical Rider
    →
  • Dependent Student Rider
    →
  • Additional Program Benefits
  • Recommended Immunizations for Children from 7 to 18 Years Old
    2023 →
  • Recommended Immunizations for Adults 19+
    2023 →
  • Recommended Immunizations for Children from Birth to 6 Years Old
    2023 →
  • FAQs Related to Coverage of At-Home COVID-19 Tests
    2/7/2022 →
  • Bright Futures Preventive Pediatric Health Care Recommendations
    Effective January 2022 →
  • Health Benefits FAQ
    effective 1/1/2021 →
  • Pharmacy Policies - General
  • Plan Formulary
    Effective 1/1/2023 →
  • General
  • Viva UAB Guidebook
    2023 →
  • Welcome to Viva
  • Appointment of Representative
    Complaints Process →
  • Personal Representative Appointment Form
    →

    • VIVA Access
    • VIVA Choice
    • VIVA UAB
    • UAB Employee Home
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    Phone: 205-558-7474 | Toll Free: 1-800-294-7780

    TTY users, call: 711

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      and Related Entities
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    • Notice of Privacy Practices


    We're here for you

    If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

    You may also contact Medicare to file your complaint by clicking hereMedicare Complaints and following the instructions on the form. To find out information about the Medicare Ombudsman, click hereMedicare Ombudsman.

    By clicking the links above, you may be directed away from VivaHealth.com © 2023 Viva Health, Inc. All Rights Reserved. H0154_mcdoc581r19a_M_CMS Accepted 10/01/2021


    1Every year, Medicare evaluates plans based on a 5-star rating system. The Star Ratings referenced are for contract years 2022-2023.

    Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal.

    Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).

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