Triton Health System

Welcome Triton Health Systems Members

We are excited to offer a new insurance plan to the employees of Triton Health Systems. We pride ourselves on offering customers competitive benefits, outstanding value, and quality providers. Since we started in 1995, Viva Health has grown to be one of the largest health plans in the State of Alabama. Viva Health is a Member of the UAB Health System.

If you have any questions, please call Customer Service at 1-800-294-7780 or locally at 205-558-7474 (TTY: 711). You can alse e-mail us at If you would like to receive a hard copy of your plan materials you may request them from our Customer Service department. Our office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. Our Customer Service Representatives are here to help you.

Plan Formulary Effective 4/1/2021
Specialty Drug List Effective 05/2020
Formulary Exclusions Effective 1/1/2020
Appointment of Representative Complaints Process

Contact Us

Phone: 205-558-7474
Toll-free: 1-800-294-7780
TTY users, call: 711
Monday - Friday, 8am - 5pm CST
Extended Office Hours:
(October 1 - March 31)
Monday - Sunday, 8am - 8pm CST

We're here for you

If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

You may also contact Medicare to file your complaint by clicking here and follow the instructions on the form. To find out information about the Medicare Ombudsman click here.

By clicking the links above you may be directed away from
© 2021 Viva Health, Inc. All Rights Reserved.

Last updated 1/1/2021


Viva MedicareExtra Value is available to anyone who has both Medical Assistance from the State and Medicare. Other providers are available in our network.

Viva Medicare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).