Due to technical difficulties with our vendor, Viva Health has closed the EPOWER portal.

Viva Health has replaced EPOWER with a new provider portal. Please complete this form and click submit. We will create your login and contact you with the information.

Viva Provider Portal

Click here to visit the Viva Provider Portal

Contact Us

Viva Health, Inc.
417 20th Street North, Suite 1100
Birmingham, AL 35203

Medicare Member Services
1-800-633-1542 (toll-free)
711 (toll-free TTY)
Monday - Friday from 8 a.m. - 8 p.m.

Commercial Member Services
Monday - Friday from 8 a.m. - 5 p.m.

Office Hours
Monday - Friday from 8 a.m. - 5 p.m.

We're here for you

If you are a Viva Health Commercial Group Member and you have additional questions about Viva Health providers, please call 1-800-294-7780 (toll free) or 205-558-7474.

If you are a Medicare member and you have additional questions about Viva Medicare providers, please call 1-800-633-1542 (toll free) or 205-918-2067.

TTY users should call the Alabama Relay Service toll-free at 711.

Our office hours are Monday through Friday from 8am - 5pm

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