2024 Viva Medicare Special Needs Plan Model of Care (SNP MOC) Provider Training

The Centers for Medicare & Medicaid Services (CMS) requires that Medicare Advantage Organizations provide Special Needs Plan Model of Care (MOC) training to all Medicare providers that care for our valued dual eligible members. The Model of Care serves as the foundation for Viva Medicare’s care management policies and procedures. To remain compliant with CMS guidelines, MOC training must be completed annually by all Medicare providers.

Note: This training is required for Medicare providers, only.
Click here to watch provider training video or you may click here to download the provider training document.

Provider Training Attestation

While the training itself must be completed by every participating Medicare provider, an attestation can be completed one time for all providers within a group by an individual given authority to sign on behalf of the practice. Individual providers can also complete an attestation.