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Our benefits and savings are here! Enroll during Medicare's Annual Enrollment Period October 15 - December 7. → Explore Medicare Options Now →

Member Forms and Resources

Here is your one-stop-shop for Viva Health member resources and plan documents. Please use the menu on the right to navigate this page.


VIVA RMC

General
  • Guidebook
    2025 →
  • Guidebook
    2024 →
  • Legal Documents
  • Cost Calculator Notices and Disclaimers
    Effective 2023 →
  • Summary of Benefits and Coverage
    2025 →
  • Summary of Benefits
    2025 →
  • Certificate of Coverage
    2025 →
  • Certificate of Coverage
    2024 →
  • Wellness Benefits for The Healthcare Authority of the City of Anniston
    2025 →
  • Summary of Benefits
    2024 →
  • Summary of Benefits and Coverage
    2024 →
  • Non-Discrimination and Language Accessibility Notice
    Effective Aug. 2025 →
  • Privacy Notice
    Amended 1/1/2025 →
  • Additional Program Benefits
  • Health Benefits FAQ
    Effective 2025 →
  • Teladoc Telehealth Services
    Effective 2020 →
  • Bright Futures Preventive Pediatric Health Care Recommendations
    Effective 2025 →
  • Recommended Immunizations for Adults 19+
    2025 →
  • Recommended Immunizations for Children from 7 to 18 Years Old
    2025 →
  • Recommended Immunizations for Children from Birth to 6 Years Old
    2025 →
  • Welcome to Viva
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    Phone: 205-558-7474 | Toll Free: 1-800-294-7780

    TTY users, call: 711

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    We're here for you

    If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

    You may also contact The Centers for Medicare & Medicaid Services (CMS) to file your complaint by clicking here and following the instructions on the form.  To find out more information about the Medicare Ombudsman, click here.

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    Fraud Waste & Abuse First Tier, Downstream and Related Entities Nondiscrimination and Language Accessibility Notice Notice of Privacy Practices Accessibility

    Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal.

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