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Teladoc

Did you know you could receive treatment
for common conditions 24/7 for $10?


With Teladoc, RMC employees can receive 24/7 access to locally-licensed physicians via phone or video for the treatment of common conditions such as allergies, cold & flu symptoms, sore throat, and more. The best part is you can conduct your appointment from the comfort of your home, office or anywhere in between. This service is completely FREE and is as easy to use as 1-2-3:

  1. Request a visit and talk to a doctor by phone or video 24/7.

    CALL 1-800-Teladoc or 1-800-835-2362
    VISIT www.Teladoc.com

  2. Talk to a doctor about your medical history and current symptoms so they can provide treatment and a prescription if necessary.

  3. Pick up your prescription from the pharmacy of your choice.

  4. It is just that simple. Pick up your phone or go online anytime, 24/7, to receive a guaranteed response from a doctor in under an hour. Most patients receive a response in around 10 minutes and are able to save time and money by avoiding the long waits at urgent or primary care offices. Don’t forget, Teladoc costs $10 for RMC employees!


When should I use Teladoc?

Any time you have one or more of these conditions:

  • Cold & flu
  • Bronchitis
  • Ear infection
  • Conjunctivitis
  • Sinusitis
  • Fever
  • Laryngitis
  • Pharyngitis
  • Rash
  • Tonsillitis
  • Allergies
  • Pink eye
  • Skin infection
  • Urinary tract Infection (UTI)
  • And more!
Contact Us
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Phone: 205-558-7474 | Toll Free: 1-800-294-7780

TTY users, call: 711

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We're here for you

If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

You may also contact The Centers for Medicare & Medicaid Services (CMS) to file your complaint by clicking here and following the instructions on the form.  To find out more information about the Medicare Ombudsman, click here.

H0154_mcdoc581r19a_M_CMS Accepted 10/1/2024

Fraud Waste & Abuse First Tier, Downstream and Related Entities Nondiscrimination and Language Accessibility Notice Notice of Privacy Practices Accessibility

1Every year, Medicare evaluates plans based on a 5-star rating system. The Star Ratings referenced are for contract years 2016-2025.

Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal.

Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, color, national origin, age, disability, or sex (including sex characteristics, including interstitial intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).

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